How to Describe Customer Service on a Resume
When you are applying for a customer service job, it’s essential to list your relevant qualifications and experience on your resume. A well-written and professional resume can make huge difference when you apply for the job you’re looking for. The team at Perth Resume Writing Services, we specialize in writing resumes to help you stand out from the crowd. In this article, we’ll go over tips on how to describe customer service in a resume.
- Utilize action verbs when explaining your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs prove that you’ve been actively involved in customer service work and achieved the desired results.
- Make sure to include specific job duties and responsibilities. Be clear in your description of your customer service experience. Instead of declaring that you "worked in customer service," use the phrase "managed an entire team of customer service agents and handled complaints from customers."
- Give metrics: Include pertinent metrics like customer satisfaction rates to demonstrate the impact of your work. For instance, "increased customer satisfaction by 15% using efficient method of problem-solving."
- Customize your resume: tailor your resume for the job you’re applying for. Highlight your skills and experiences that are relevant to the job.
- Make sure you proofread your resume and get professional assistance Make sure you proofread your resume prior to you submit it to ensure it’s error-free. If you require help seek professional assistance from Perth Resume Writing Services.
If you follow these guidelines that you will be able to craft a customer service resume that effectively highlights your relevant work experience as well as your skills. Make sure you tailor your resume to the job you’re applying for and be sure to proofread your resume prior to submitting it. Perth Resume Writing Services can also assist you in creating a successful resume that showcases your talents as well as your experience.
