How to Describe Customer Service on a resume
When seeking a customer service position, you must be sure to include your qualifications and experience in your resume. A well-written resume will make the difference in getting the job you’ve been hoping for. We at Perth Resume Writing Services, we specialize in writing resumes to assist you in standing out the rest of the applicants. In this post, we’ll discuss tips on how to talk about customer service in a resume.
- Use action verbs in describing your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs show how you’ve actively involved in customer service work and have seen results.
- Incorporate specific job duties and responsibilities. Be specific when you describe your customer service experience. Instead of using the phrase "worked in customer service,"" write "managed an entire team of customer service reps and dealt with customer complaints."
- Provide metrics: Include relevant metrics like customer satisfaction ratings to show the impact of your work. For example, "increased customer satisfaction by 15% through efficient solutions to problems."
- Customize your resume: tailor your resume to the specific customer service position you’re applying for. Highlight the experience and skills which are most relevant for the position.
- Ask for professional help and proofread Make sure you proofread your resume prior to you submit it to ensure it’s not erroneous. If you need assistance you can seek help from a professional with Perth Resume Writing Services.
By following these tips and guidelines, you can write a customer service resume that effectively highlights your relevant experiences and skills. Remember to modify your resume to fit the job you’re applying for , and be sure to proofread your resume prior to submitting it. Perth Resume Writing Services can also assist with the creation of a strong resume that highlights your strengths and work experience.
